Privacy Policy and Information Obligations under GDPR

The following information provides a simple overview of what happens to your personal data when you visit our website. Detailed information on data protection can be found in our privacy policy listed below.

Data protection and the protection of your personal data are of the utmost importance to us. We inform you below about the processing of your personal data on our website. The processing of personal data is carried out in accordance with the provisions of the German Federal Data Protection Act (BDSG) that applied until May 24, 2018, the Telemedia Act (TMG), and the General Data Protection Regulation (GDPR) effective from May 25, 2018, as well as the new Federal Data Protection Act (BDSG-neu).

Name and Address of the Data Controller

Koch International
Heinrich Koch Internationale Spedition GmbH & Co. KG
Fürstenauer Weg 68
49090 Osnabrück
Represented by the Managing Directors:
Heinrich Koch, Heinz-Peter Beste, Uwe Fieselmann, Spasko Nikolov
Tel.: +49 541 121 68-0

Contact Details of the Data Protection Officer

The operational data protection officer of the data controller is:

Florian Lübbe, c/o Services Nds GmbH, Weberstr. 7, 49191 Belm, Email:

Processing of Personal Data on Our Website

Provision of the Website and Creation of Log Files

For the mere visit of our website and accessing the information contained therein, it is not necessary for you to provide personal data. We only collect and use data during your visit to our website that is automatically transmitted to us by your internet browser:

  • Date and time of accessing one of our webpages
  • Your browser type
  • Your browser settings
  • Your IP address
  • The pages you visited

We use this data to enable you to visit our site technically. Furthermore, we use this data for statistical purposes and to improve the design and layout of our website. We store the IP address for the purpose of ensuring and maintaining IT security (e.g., detection and defense against so-called DOS attacks) and functionality. The legal basis for the temporary storage of the data is Art. 6 (1) letter f GDPR.

Forms with Personal Data

Personal data is only collected if you voluntarily provide it within the scope of a contact request or in the case of an application.

Contact Form, Job Application

Our website contains several contact forms that can be used for electronic contact. When using these options, the data entered in the input mask is transmitted to us and stored. This data depends on the respective form:

  • Name
  • First name
  • Email address
  • Phone number

Your consent may be obtained for the processing of data as part of the sending process, and reference is made to this privacy policy. The data sent via the form is transmitted to us in encrypted form. Alternatively, you can contact us via the provided email address. In this case, the personal data of the user transmitted with the email will be stored.

Purposes and Legal Bases for Data Processing

The processing of personal data from the input mask serves us solely for processing the contact. In the case of contact via email, this also constitutes the necessary legitimate interest in processing the data. The legal basis for processing data transmitted in the course of sending an email is Art. 6 (1) letter f GDPR. If the email contact aims at the conclusion of a contract, an additional legal basis for processing is Art. 6 (1) letter b GDPR. The legal basis in the application process arises from § 26 BDSG-neu as well as Art. 88 GDPR. The purpose of collecting your personal data is the processing of your application. Your applicant data will only be used for the purpose of processing your application.

Storage Duration or Criteria for Determining Duration

User Registration:

You may want to fill out a registration form with contact information on our website. This information is used to send you requested products, provide you with other product information, news, or promotional materials, and to learn more about our web users. If you provide us with your email address, we will communicate with you via email. However, we will not share your email address with third parties outside the operator of this website.

Contact Form: If the purpose of data storage no longer applies, the personal data will be blocked or deleted, unless there are legal retention obligations to the contrary.

Job Application: We will store your personal data upon receipt of your application. Should you be hired, we will store your applicant data in accordance with the legal retention periods after any termination of the corresponding employment relationship. If we reject your application, we will store your applicant data for six months after the rejection of your application, unless you give us your consent for longer storage.

Recipients or Categories of Recipients of the Data (if Data is Transmitted)

Within the company, only those departments receive your data that require it to process your request.

Information on the Rights of Data Subjects

Every data subject has the following data protection rights under the GDPR:

  • Right to information according to Art. 15 GDPR
  • Right to rectification of incorrect data according to Art. 16 GDPR
  • Right to erasure according to Art. 17 GDPR
  • Right to restriction of processing according to Art. 18 GDPR
  • Right to data portability according to Art. 20 GDPR
  • Right to object according to Art. 21 GDPR

For the right to information according to Art. 15 GDPR, we have developed a form. It is important to us to ensure the identity of the requesting party, as this is the only way we can guarantee that the information has been lawfully requested.

If you wish to exercise the rights mentioned above or withdraw your consent, please contact the email address provided in the imprint.

In the event of data protection violations, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the data protection officer of the federal state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:

Before filing a complaint with the competent supervisory authority, we kindly ask you to first address this matter with our data protection officer.

Planned Data Transfer to Third Countries

Currently, no data transfer to third countries is taking place, nor is it planned for the future.

Use of Cookies:

On our website, we use Google Maps (API) from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Maps is a web service for displaying interactive (land) maps to visually represent geographical information. This service is used to search for addresses.

When you access the subpages that contain Google Maps, information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there, regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want this assignment to your profile on Google, you must log out before activating the button. Google stores your data (even for users who are not logged in) as user profiles and evaluates them. Such evaluation is carried out in particular in accordance with Art. 6 (1) lit.f GDPR based on Google’s legitimate interests in displaying personalized advertising, market research, and/or the demand-oriented design of its website. You have a right to object to the creation of these user profiles, and you must contact Google to exercise this right.

Google LLC, based in the USA, is certified for the US-European data protection agreement “Privacy Shield,” which ensures compliance with the data protection level applicable in the EU.

If you do not agree to the future transmission of your data to Google when using Google Maps, you also have the option to completely deactivate the Google Maps web service by disabling JavaScript in your browser. Google Maps, and thus the map display on this website, cannot then be used.

You can view Google’s terms of use at, and the additional terms of use for Google Maps can be found at For detailed information on data protection in connection with the use of Google Maps, please visit Google’s website (“Google Privacy Policy”) at

Use of Google Analytics:

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). This allows data to be collected and stored, from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are evaluated to improve and tailor our offerings.

Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including parts of your IP address) is transmitted to a Google server and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on Google’s behalf. Google will not associate your IP address with other data held by Google. We also do not combine pseudonymous usage profiles with personal data without your separately given, explicit consent. Data collection for usage statistics and transmission to Google is carried out with the extended code “gat._anonymizeIp();” and therefore anonymizes IP addresses (so-called IP masking).

You can prevent data collection and processing by Google for the use of this website (including parts of your IP address) by downloading and installing the available browser plugin from the following link: [](


We use Hotjar to better understand the needs of our users and to optimize the offerings and experience on this website. Hotjar’s technology provides us with a better understanding of our users’ experiences (e.g., how much time users spend on which pages, which links they click, what they like and dislike, etc.), helping us tailor our offerings based on user feedback. Hotjar uses cookies and other technologies to collect data about user behavior and their devices, including the IP address of the device (collected and stored only in anonymized form during your website use), screen size, device type (unique device identifiers), information about the browser used, location (country only), and the preferred language for displaying our website. Hotjar stores this information on our behalf in a pseudonymous user profile. Hotjar is contractually prohibited from selling the data collected on our behalf.

For more information, please visit the “About Hotjar” section on Hotjar’s help page.

Security Measures:

We use technical and organizational security measures to protect personal data, especially against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons.


If you have any questions or suggestions regarding this privacy policy, please contact the contact address provided in the imprint.

Updating Our Privacy Policy:

Ongoing technical advances in IT technology and the internet also require an adaptation of the existing privacy policy. We therefore reserve the right to make additions or changes to this privacy policy at any time.

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